Healthcare Case Study

From zero digital presence
to 654 patient interactions
in five months.

How a specialty medical practice in Western Pennsylvania achieved page-one search rankings, 113 inbound calls, and 351 direction requests—with zero paid search spend.

0
Profile Interactions
168 in Jan
0
Phone Calls
from GBP
0
Direction Requests
navigating to clinic
0
Search Impressions
14-day total
0
Profile Views
75% mobile
$0
Paid Search Spend
100% organic

Google Business Profile
Performance

Real patient actions tracked through Google's business platform over the first five months.

📞
0
Direct phone calls from the business listing
Avg 22/month • Peak 30 in Dec
🧭
0
Direction requests to the clinic
Patients navigating via Maps
🖱️
0
Website clicks from profile
65 in January alone (ATH)
👁️
0
Total profile views
75% mobile • 18% desktop

Key Insight: 965 searches showed this practice's business profile in results. The top discovery terms are "lymphedema" (636), "lymphedema clinic near me" (87), and location-specific clinic searches (82). Patients are actively searching and finding this practice.

Search Console
Performance

Two weeks of Google Search data showing the SEO trajectory after title optimization.

Daily Clicks & Impressions
Clicks Impressions (scaled)
Total Clicks (14 days)
29
Previously 0 — all new growth
Total Impressions
894
100% increase vs prior week
Click-Through Rate
3.45%
Medical avg is 1.5-3%
Page 1 Keywords Ranking
  • 1.5 lymphedema treatment near me
    50%CTR
  • 1.7 lymphedema therapist near me
    33%CTR
  • 2.0 lymphedema doctor
    5Impr
  • 2.1 lymphologist near me
    9Impr
  • 2.5 lymphedema clinic pittsburgh
    9%CTR
  • 5.7 lymphedema clinic near me
    17Impr
  • 6.2 lymphedema treatment
    54Impr
High-Impression Keywords Growing
  • 9.2 lymphedema
    164Impr
  • 6.2 lymphedema treatment
    54Impr
  • 9.3 lymphedema surgery
    47Impr
  • 5.7 lymphedema clinic near me
    17Impr
  • 2.8 lymphedema clinic
    8Impr
  • 9.2 best lymphedema doctors near me
    10Impr
  • 6.6 best lymphedema doctors
    9Impr

The Transformation

From a brand-new practice with zero digital footprint to a local search authority.

Before Databay
  • Brand new practice — no existing patient base
  • Zero online presence or website
  • Invisible to Google search
  • No IT infrastructure in place
  • HIPAA compliance requirements unmet
  • Owner focused on clinical care, not technology
  • Limited marketing budget
After Databay
  • 113 phone calls from Google Business Profile
  • 7+ keywords ranking on Google page 1
  • 151 organic search sessions / month
  • HIPAA-compliant infrastructure from day one
  • 24/7 SIEM monitoring with bi-monthly audits
  • Owner focuses 100% on patients
  • $0 spent on paid search

Traffic Acquisition

28-day channel breakdown showing where every session originates.

Channel Sessions Engagement Rate Events Monthly Cost
Organic Search 151 (42%) 86% 1,408 (52%) $0 #1
Paid Social 106 (29%) 83% 524 (19%) ~$90/mo Supporting
Direct 48 (13%) 88% 412 (15%) $0 Brand
Organic Social 45 (13%) 98% 255 (9%) $0 Engaged

Bottom line: Organic search delivers 1.4x more sessions than paid social at zero cost, generates 2.7x more site events, and compounds over time. When paid stops, organic keeps growing.

Return on Investment

What this organic traffic would cost if purchased through Google Ads.

Metric Value
Organic search sessions (monthly) 151+
Typical CPC for medical keywords $5 – $15
Equivalent monthly ad spend $755 – $2,265
Equivalent annual ad spend $9,060 – $27,180
Phone calls from GBP (113 total) $5,650 – $22,600 in patient value
Actual paid search spend $0

The math: The managed services engagement generates between $9,000 and $27,000 in equivalent advertising value annually — before counting the 113 phone calls converting to patient revenue. The IT and compliance infrastructure pays for itself through marketing ROI alone.

Infrastructure Delivered

Marketing results are built on a foundation of compliant, secure technology.

🔒

Network Architecture

Segmented network, VLAN isolation, secure WiFi, PCI and patient data separation.

🛡️

Security Monitoring

SIEM deployment with 24/7 monitoring, automated alerting, bi-monthly security audits.

📋

HIPAA Compliance

Technical safeguards (§164.312), access controls, audit logging, encryption, BAAs.

💻

Managed Endpoints

Centralized endpoint monitoring, automated security event alerting, patch management.

🌐

Web & SEO

Custom website, mobile-responsive, ADA compliant, SEO optimized, analytics tracking.

📞

Fractional CTO

On-site support, vendor coordination, technology strategy, long-term partnership.

Your practice deserves
this kind of growth.

Whether you're launching or looking to improve your digital presence, we'll build the foundation and deliver measurable results.